VeeSpark Privacy Policy Effective Date: 04/16/2025
Chaper Creative Inc. ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our AI-powered video creation platform, VeeSpark (the "Platform").
By accessing or using VeeSpark, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the Platform.--
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1. Information We Collect
1.1 Information You Provide to Us
- Account Data: Your name, email address, billing info, and account preferences.
- Content Data: Text, image, audio, and other media inputs you upload ("Input") and media generated by the Platform ("Output").
- Support & Feedback: Any correspondence or feedback you send us.
1.2 Information We Collect Automatically
- Usage Data: Pages viewed, features used, click patterns, and session time.
- Device Info: IP address, browser type, OS, device type.
- Cookies and Tracking: We use cookies and analytics tools to enhance performance and personalize experience. You can control cookie settings via your browser.---
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2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Platform
- Personalize your experience
- Communicate with you
- Monitor and analyze usage and activity
- Improve the Platform and develop new features
- Support AI model training (on an aggregated/anonymized basis)
- Comply with legal obligations---
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3. Sharing Your Information
We may share your information with:
- Service Providers: Payment processors, hosting services, customer support tools.
- Legal Authorities: When required by law, subpoena, or legal process.
- Business Transfers: In connection with a merger, acquisition, or asset sale.
We do not sell your personal data.---
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4. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access or correct your personal data
- Delete your account and data
- Withdraw consent
- Object to or restrict certain data processing
- Export your data in machine-readable format
To exercise these rights, contact us at hello@veespark.com.
If you are a resident of the European Economic Area (EEA), the United Kingdom (UK), or California (under CCPA), you have additional rights under applicable privacy laws. We process your personal data based on:
- Your consent
- The performance of a contract
- Compliance with legal obligations
- Our legitimate interests
You may also have the right to lodge a complaint with your local data protection authority.---
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5. AI Model Training and Automation
We may use anonymized and aggregated data, including Inputs and Outputs, to train and improve our AI systems. No personally identifiable information will be included in this training data. This helps us:
- Enhance platform functionality and quality
- Train internal models to improve video generation
- Analyze patterns of use across projects
You may opt out of model training involving your content by contacting us at hello@veespark.com.---
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6. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, local storage) to:
- Remember user preferences and session data
- Enable analytics and performance tracking (e.g., Google Analytics)
- Prevent fraud and ensure security
You can manage cookie preferences through your browser settings or by using the cookie banner provided when you first visit the Platform. Disabling some cookies may limit functionality.---
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7. Data Retention
We retain your personal information for as long as necessary to provide the services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your data.---
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8. Data Security
We use industry-standard security measures to protect your information, including encryption, access controls, and secure servers. However, no method of transmission over the internet is 100% secure.---
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9. International Data Transfers
Your information may be stored and processed in the United States or other countries. By using our Platform, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.---
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10. Children’s Privacy
VeeSpark is not intended for use by children under 13 (or the equivalent age of majority in your jurisdiction). We do not knowingly collect data from minors.---
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11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the Platform or by email. Continued use of the Platform after updates means you accept the changes.---
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12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Chaper Creative Inc.
Union City, CA, USA
hello@veespark.com